Please read these terms carefully before using our freight and logistics services. These terms form a legally binding agreement between you and CROWN A PROPERTIES LTD.
Last updated: May 2025 | CROWN A PROPERTIES LTD (Company No. 17213825)
These Terms and Conditions ("Terms") govern the provision of freight, logistics, and cargo management services by CROWN A PROPERTIES LTD, a company incorporated in England and Wales under Company Number 17213825, whose registered office is at 249 Wolverhampton Road East, Wolverhampton, United Kingdom, WV4 6BB ("BlueWave Logistics", "we", "us", "our").
In these Terms: "Customer" means any individual, company, or legal entity that contracts with us for the provision of services; "Services" means all freight, cargo, logistics, customs, warehousing, and ancillary services provided by us; "Shipment" means any cargo, goods, or consignment accepted by us for carriage or handling; "Quote" means any written or electronic estimate of charges provided by us; "Dangerous Goods" means any cargo classified as hazardous under applicable international transport regulations including IMDG, IATA DGR, or ADR.
By requesting a quote, placing a booking, delivering cargo to us, or otherwise engaging our Services, you confirm that you have read, understood, and agree to be bound by these Terms. If you are acting on behalf of a company or other legal entity, you represent that you have authority to bind that entity to these Terms.
These Terms apply to all contracts for Services between us and the Customer and supersede any previous terms or conditions unless expressly agreed otherwise in writing by a director of CROWN A PROPERTIES LTD. No variation to these Terms shall be effective unless made in writing and signed by an authorised representative of both parties.
All quotations issued by BlueWave Logistics are indicative only and subject to change until confirmed in writing as a formal booking confirmation. Quotes are valid for the period stated therein, or where no period is stated, for 7 calendar days from the date of issue.
Quoted rates are based on information provided by the Customer at the time of quotation. We reserve the right to revise charges if the actual nature, weight, volume, or classification of the cargo differs materially from that declared. Additional charges may apply for:
All prices are exclusive of VAT unless expressly stated. The Customer is responsible for all applicable taxes, duties, and levies at the destination country.
The Customer shall: (a) provide accurate, complete, and timely information regarding the nature, weight, volume, value, and any special handling requirements of the Shipment; (b) ensure that all cargo is properly packed, marked, and labelled in accordance with applicable laws and carrier requirements; (c) provide all necessary documentation including but not limited to commercial invoices, packing lists, certificates of origin, and permits; (d) comply with all applicable export and import control regulations, including obtaining any required licences or authorisations; (e) notify us in advance of any cargo that constitutes Dangerous Goods and provide the appropriate safety data sheets and declarations.
The Customer warrants that it is the owner of the Shipment or is duly authorised by the owner to contract on these Terms. The Customer indemnifies BlueWave Logistics against all claims, losses, costs, and expenses arising from any breach of these obligations.
BlueWave Logistics acts as a freight forwarder and, unless expressly agreed otherwise, does not operate as a common carrier. Our liability for loss, damage, or delay to any Shipment is limited to the lesser of: (a) the actual value of the goods lost or damaged; or (b) the applicable limits under the relevant international convention or national legislation governing the mode of transport used.
For ocean freight, our liability is governed by the Hague-Visby Rules or equivalent. For air freight, liability is subject to the Montreal Convention 1999. For road transport, the CMR Convention applies where applicable. Our maximum liability in any event shall not exceed the equivalent of two Special Drawing Rights (SDRs) per kilogram of the gross weight of the cargo lost or damaged.
We shall not be liable for: indirect or consequential loss; loss of profit, revenue, or anticipated savings; loss or damage resulting from inherent defects in the cargo; loss or damage arising from the Customer's failure to comply with Clause 4; or events of force majeure including but not limited to acts of God, war, terrorism, strikes, port closures, government action, or pandemic.
BlueWave Logistics holds professional indemnity and freight liability insurance appropriate to our operations. Standard marine cargo insurance is included in certain service tiers as described in our service plans. The Customer is strongly advised to arrange all-risks cargo insurance for the full commercial value of their goods for all shipments.
Where we arrange cargo insurance on the Customer's behalf, this is done as agent for the Customer. Claims under such policies must be notified to us and to the insurer within the time limits specified in the policy. We accept no liability for claims that are refused by the insurer for any reason.
Unless otherwise agreed in writing, payment for Services is due 30 days from the date of invoice ("Net 30"). We reserve the right to require payment in advance or pro-forma for new Customers or in respect of high-value shipments. Interest shall accrue on overdue invoices at the rate of 8% per annum above the Bank of England base rate, in accordance with the Late Payment of Commercial Debts (Interest) Act 1998.
We reserve the right to exercise a general lien over any cargo in our custody for any sums owed to us by the Customer. If any invoice remains unpaid for more than 60 days, we may sell the goods subject to applicable legal requirements and apply the proceeds to the outstanding debt. The Customer shall be liable for all reasonable costs of enforcement including legal fees.
The Customer must not tender for carriage any goods that are prohibited by the laws of the origin, transit, or destination country, or that are classified as Dangerous Goods without prior written agreement from BlueWave Logistics. Where Dangerous Goods are accepted, the Customer must comply fully with all applicable international regulations including IMDG Code, IATA Dangerous Goods Regulations, and ADR, and must provide all required documentation.
BlueWave Logistics reserves the right to refuse, return, or dispose of any Shipment found to contain prohibited goods or undeclared Dangerous Goods at the Customer's sole expense and risk. The Customer shall indemnify BlueWave Logistics against all fines, penalties, claims, and costs arising from the carriage of prohibited or misdeclared goods.
The Customer is responsible for the accuracy and completeness of all customs declarations and trade documents. Where we provide customs brokerage services, we act as agent for the Customer and the Customer remains the declarant of record. Any duties, taxes, fines, or penalties assessed by customs authorities as a result of inaccurate or incomplete declarations provided by the Customer are the Customer's sole responsibility.
We shall not be liable for delays caused by customs examination, detention, or intervention by regulatory authorities. Where goods are detained by customs, we will use reasonable endeavours to assist the Customer in obtaining release but shall incur no liability for the consequences of such detention.
Neither party shall be in breach of these Terms nor liable for delay in performing, or failure to perform, any of its obligations if such delay or failure results from events, circumstances, or causes beyond its reasonable control, including but not limited to: acts of God, earthquake, fire, flood, storm; war, armed conflict, terrorism, or civil disorder; strikes or industrial disputes; pandemic or epidemic; government action or regulation; port congestion, carrier failure, or disruption to transport networks.
The affected party shall notify the other as soon as reasonably practicable and shall take all reasonable steps to mitigate the effect of the force majeure event. If the force majeure event continues for more than 30 days, either party may terminate the affected contract on 7 days' written notice without liability.
All content on the BlueWave Logistics website, including text, graphics, logos, and software, is the property of CROWN A PROPERTIES LTD and is protected by English and international copyright law. No part of this website may be reproduced, distributed, or transmitted in any form without our prior written consent.
Each party agrees to keep confidential all non-public information received from the other party in connection with the Services and not to disclose it to any third party without prior written consent, except as required by law or regulation. This obligation of confidentiality shall survive termination of the contract for a period of 3 years.
These Terms and any dispute or claim arising out of or in connection with them or their subject matter or formation (including non-contractual disputes or claims) shall be governed by and construed in accordance with the law of England and Wales. The parties irrevocably submit to the exclusive jurisdiction of the courts of England and Wales to settle any dispute or claim arising out of or in connection with these Terms.
Prior to commencing any formal legal proceedings, the parties agree to attempt in good faith to resolve any dispute through escalated management discussions for a period of not less than 30 days. Nothing in this clause prevents either party from seeking urgent injunctive or other interim relief from the courts. We reserve the right to amend these Terms at any time, with material changes notified to Customers by email or website notice. Continued use of our Services following such notice constitutes acceptance of the amended Terms.